Valdis Sprogis

Launching
startups to
new horizons.

3x founder with over 14 years of experience. I help early-stage founders on the things that actually move the needle.

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Startup Building Client Onboarding B2B Sales EMEA Markets Investor Relations Solution Implementation Enterprise Programs Operational Depth Startup Building Client Onboarding B2B Sales EMEA Markets Investor Relations Solution Implementation Enterprise Programs Operational Depth

About

Started in support.
Ended up a founder.

Over fourteen years managing client portfolios, building sales pipelines from zero, leading teams of fifty, and raising funding from world-class VCs. I learned more from failed pivots than any MBA classroom — and now I put all of it to work for other founders.

14+
Years in B2B
Client portfolios, enterprise relationships, EMEA markets
3×
Founder
Hovi · Markster · IVA AI
50
People Led
Cross-functional teams across Europe
∞
Pivots Survived
Each one a better education than any classroom

What I do

Three core
pillars.

01
Startup
Building
Getting startups funded and building long-term investor relationships. From pitch deck to term sheet — I've been in the room and know what it takes to close.
02
Client
Onboarding
Reduce onboarding SLAs, improve operational experience and efficiency. Turn your first 90 days into a retention machine that compounds over time.
03
Solution
Implementation
Delivering tailored solutions for businesses to optimize internal ops processes. I figure out what's broken and fix it in weeks, not quarters.

The Journey

Experience &
Education.

Haaga-Helia University
Business Administration
Tallinn University of Technology
International Relations
2025 – 2026
Co-Founder & COO
Hovi
Building the no-code, no-integration digital trust infrastructure for enterprise businesses operating in the eIDAS 2.0 space.
2024 – 2025
Co-Founder & COO
Markster, Inc.
All-in-one revenue OS for digital SMBs.
2023 – 2024
Founder & CEO
IVA AI
Cutting customer support servicing costs for enterprises by 87%.
2021 – 2022
Enterprise Program Manager · EU
Pactum AI
Helping S&P 500 companies save up to 4% in annual procurement contract costs.
2020 – 2021
Head of Client Relations · Senior Ops Manager
PARiM · Starship Technologies
Led operations and client relations across high-growth tech businesses.
2020
Head of Customer Relations
Bondora AS
Reduced client servicing SLAs and managed support department in loans team.
2017 – 2020
Business Development Manager
Wise Ltd · Founding Member
One of the founding members of the business development team.

People I've worked with

What they
say.

"Valdis has really good communication and people skills — always high-spirited with a 'let's do this' attitude. Even in stressful situations you helped keep the mood up. Broad-minded, brings up good points and interesting insights."

Risto Plaat
Senior Operations Lead · Starship Technologies

"In the short time Valdis and I worked together, I have been blown away by the passion, energy and overall awesomeness when it comes to his approach with Customer Success. An asset to any team."

Claire Pool
Customer Success Manager

"A take-charge person who is able to present creative solutions to complex problems and communicate the benefits clearly. Detail-oriented team player and an incredible individual."

Fazillah Yusof
Graphic Design & Project Management

Selected Work

Projects &
case studies.

Guide · Process Flows
Customer Support Guides & OPS Process Flows

How to set KPIs and SLAs for internal and outsourced teams. Implementing operation structure for task management in an early-stage startup.

Startup School · 2020 Winner
NOCCA — Develop Your Startup Idea

Winner of the 2020 startup business idea of the year at Haaga-Helia University. OtherWorld — a C2C VR rental platform to enjoy events with friends worldwide.

Hackathon · Ülemiste Future City
Student Employment Matchmaking

Built in two days: a student and employer matchmaking platform enabling students to get first work experience and businesses to scout future talent.

Ready to build
something great?

First call is about the vibes. Tell me what gets you going and let's do a virtual handshake.

Start a conversation

Get in touch

Let's
e-meet.

Email

writeme@valdis.biz

Video call

Meets · Zoom · Teams · WhatsApp

Location

Tallinn, Estonia · Available worldwide