Launching your early stage startup to new horizons

Valdis
Sprogis

Growth isn't luck. It's the hard work

Started in support for Microsoft licensing and ended up as three-time founder. Over fourteen years managing client portfolios, building sales pipelines from zero, leading teams of fifty, raising funding from world-class VCs — and learning more from failed pivots than any MBA classroom. Now I pass all the knowledge to fellow founders across all areas of business ops.

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14+
Years in B2B
Client portfolios, enterprise relationships, EMEA markets
Founder
Hovi · Markster · IVA AI
50
People Led
Cross-functional teams across Europe
Pivots Survived
Each one a better education than any classroom
Startup Building Client Onboarding Solution Implementation B2B Sales EMEA Markets Investor Relations Enterprise Programs Startup Building Client Onboarding Solution Implementation B2B Sales EMEA Markets Investor Relations Enterprise Programs

Core Pillars
of Engagement

Startup
Building

Getting startups funded and building long-term investor relationships. From pitch deck to term sheet — I've been in the room.

Client
Onboarding

Reduce onboarding SLAs, improve operational experience and efficiency. Turn your first 90 days into a retention machine.

Solution
Implementation

Delivering tailored solutions for businesses to optimize internal ops processes. I figure out what's broken and fix it in weeks, not quarters.

Experience &
Education

Haaga-Helia University
Business Administration
Tallinn University of Technology
International Relations
2025 – 2026
Co-Founder & COO
Hovi

Building the no-code, no-integration digital trust infrastructure for enterprise businesses.

2024 – 2025
Co-Founder & COO
Markster, Inc.

All-in-one revenue OS for digital SMBs.

2023 – 2024
Founder & CEO
IVA AI

Cutting customer support servicing costs enterprises by 87%.

2021 – 2022
Enterprise Program Manager · EU
Pactum AI

Helping S&P500 companies save up to 4% in annual procurement contract costs.

2020 – 2021
Head of Client Relations · Senior Ops Manager
PARiM · Starship Technologies

Led operations and client relations across high-growth tech businesses.

2020
Head of Customer Relations
Bondora AS

Reducing client servicing SLAs and managed support department in loans team.

2017 – 2020
Business Development Manager
Wise Ltd · Founding Member

One of the founding members of the business development team.

Highly Versatile Business Generalist Operational Depth Fintech · SaaS · Enterprise EMEA · B2B · Founder Highly Versatile Business Generalist Operational Depth Fintech · SaaS · Enterprise EMEA · B2B · Founder

What They Say

Valdis has really good communication and people skills — always high-spirited with a "let's do this" attitude. Even in stressful situations you helped keep the mood up. Broad-minded, brings up good points and interesting insights.

Risto Plaat
Senior Operations Lead · Starship Technology

In the short time Valdis and I worked together, I have been blown away by the passion, energy and overall awesomeness when it comes to his approach with Customer Success! An asset to any team.


Claire Pool
Customer Success Manager

A take-charge person who is able to present creative solutions to complex problems and communicate the benefits clearly. Detail-oriented team player and an incredible individual.



Fazillah Yusof
Graphic Design & Project Management

Projects &
Case Studies

Guide · Process Flows
Customer Support Guides. OPS Process Flows.

How to set KPIs and SLAs for internal and outsourced teams. Implementing operation structure for task management in an early stage startup.

Startup School · 2020 Winner
NOCCA — Develop Your Startup Idea

Winner of the 2020 startup business idea of the year at Haaga-Helia University. OtherWorld - a C2C VR rental platform to enjoy events with friends worldwide.

Event · Ülemiste Future City Hackathon
SkillU — Student Employment Matchmaking

Built in two days: a student and employer matchmaking platform enabling students to get first work experience and businesses to scout future talent.

Let's E-Meet!

First call is about the vibes. Tell me what gets you going and let's do a virtual handshake meeting.

@
Email
writeme@valdis.biz
Video Call
Meets · Zoom · Teams · WhatsApp
Location
Tallinn, Estonia · Available worldwide
Full Name
Business Email
Executive Brief